Whiteboards
Data Residency

Whiteboards data residency gives you control over where your “in-scope” data is hosted. We serve Whiteboards from the Google Cloud Platform.

Depending on the deployment option you use, your data can be stored in one of the provided locations.

Designer

Development
& Locations

The list of multiple data centers in certain regions is available here.

Whiteboards for Jira and Confluence Cloud

In-scope product data:

EU – Belgium

Attachments:

EU Multi-regional

In-scope product data:

US – Iowa

Attachments:

US Multi-regional

Whiteboards for Jira and Confluence DC & Server & whiteboards.io

In-scope product data:

EU – Belgium

Attachments:

EU Multi-regional

In-scope product data:

US – Iowa

Attachments:

US Multi-regional

In-scope product data:

APAC – Singapure

Attachments:

ASIA Multi-regional

Global App, local compliance

Secure

We always strive for the highest standards to help your organization stay safe and compliant.

Global

For us, data residency is key so whatever your business is you can be sure your data is with you.

Robust

We give organizations more control over their data by ensuring their user-generated content is stored within the selected location.

In-scope and
Out-of-Scope data

In-scope Product Data

All your custom templates, your board data, cards, lines, attachments, text, diagrams, images and all other objects you add to the board.

All your integrations configurations (GithHub, Jira, Confluence).

Backups of all objects you add to the board and integrations’ configurations.

Out-of-scope Product Data

Logs, audit product, and operational

Logs used for operational maintenance and diagnostic purposes as well as logs generated by changes related to content and configuration.

License data

Data provided for licensing purposes.

Atlassian Marketplace App integration

Atlassian Connect provided configuration.

Data in transit

Data being processed, but not stored by Whiteboards services.

Cached content

Content stored in a non-specified region for up to 30 days with the purpose of content migration to a nominated location, or temporary storage of transactional content, such as emails, until delivery has been confirmed or abandoned.

Product analytics

Events collected by Whiteboards for in- product user experience optimization and performance.

User Account Data

Because our users are global and can be a member of multiple whiteboard organizations, we store the following user account data globally. *

User analytics

Events collected by Whiteboards to help understand experiences based on user interactions.

*
For all deployment options (Whiteboards for Jira, Whiteboards for Confluence, whiteboards.io) – access tokens.
For https://app.whiteboards.io only: first name, last name, user survey data (questions asked during the signup process, for example: your role, preferred use, etc.)

Reach out to us

Questions?

Contact our support team today and get
all your questions answered